Shipping is FREE for Australian orders $1,000 value or more.
For orders less than $1,000 the shipping rates will be calculated at checkout once your address details have been added to your order.
We also offer FREE local pickup from our storage location in Hawthorn, Melbourne, Australia.
We include shipping insurance for free for the total value of the order.
We do reserve the right to update our shipping policies. It's a bit of a crazy world at the moment, so we may need to do this from time to time.
We use the couriers available from Shippit or Sendle to freight most of our orders of stock products. This is usually Couriers Please or TNT.
Sometimes we may find a better solution with a different carrier, if so we reserve the right to this. We always try to balance service with cost, but if you need it quicker please contact us and we can give you a quote.
Most of our stock is dispatched from Melbourne. If your delivery address is a long distance away, eg Perth, Mackay, Broome, or any outback or rural areas - it WILL take some time to get to you (it can be up to 2 weeks to some outback areas).
If you live in any of these areas and want your Salli quickly we suggest contact us at firstname.lastname@example.org to discuss other options.
Faster shipping of large boxes costs a LOT extra, so we do have to pass on some of the extra cost.
For the Premium Salli models such as Swingfit, Multiadjuster etc we get these made to order due to the number of colour options and range of products. This will be sent direct from Finland to you and will normally take around 2 weeks for production and delivery.
We will provide you with a Fedex tracking number once it leaves Finland. We think this is important - as we know how exciting it is to be waiting for your Salli!
GKU and Movi products are generally shipped direct from the supplier. We will provide tracking numbers to you when they are provided to us.
We can only ship to Australian and New Zealand addresses. Any applicable duties and taxes are payable by the receiver.
If you ever have any questions please contact us.