Lifetime Structural Guarantee

Salli Lifetime Structural Guarantee

A chair for life.....

Here at Salli Australia we believe that a Salli chair is "a chair for life". We believe in the quality of our products and we stand behind them.

This also has an important environmental angle - we have all seen plenty of cheap chairs on the kerbside waiting to go to landfill - purchasing a high quality chair with readily available spare parts goes a long way to reducing this.

Effective July 1, 2019, Salli Australia warrants that the chairs it sells, and all components thereof, shall be free from defects in workmanship or materials. This guarantee provided by Salli Australia is in addition to the standard warranty provided by Salli Systems which can be seen here.

First and foremost, our goods come with guarantees that cannot be excluded under Australian Consumer Law.

Except for components specifically excluded and itemised below, for the life of the product, Salli Australia shall, at its option, repair or replace any chair, or component thereof, that proves defective.

This warranty is effective for as long as the original retail purchaser owns the product. This warranty terminates when the original retail purchaser sells or otherwise transfers the product to any other person.

Warranty Period Items covered
Lifetime Steel seat structure and sway/tilt mechanisms for all chairs excluding Light models
10 years Gas springs, metal bases, genuine leather upholstery, inline castors
5 years Standard PU vinyl upholstery, standard castors, nylon/plastic bases.
2 years Light model polyurethane seat, accessories such as arms, backrest/stretching support etc

In the unlikely event you should require remedy under this warranty, simply locate the serial number on the chair and contact Salli Australia at to begin the process. Salli Australia will, at your option, either send the necessary replacement to you at no cost, or arrange a courier to collect the part in question for repair (at your cost, we will pay return shipping).

Damage, which in Salli Australias sole judgement, is the result of contact with adjacent furniture, falls, chemical damage, excessive abrasion, or normal wear is expressly excluded from this warranty. Except as herein stated, Salli Australia shall not be liable for any damages or for the breach of any warranty, expressed or implied, or for any other obligation or liability on the account of the products covered by this warranty.

Salli Australia reserve the right to update this warranty at any time without notice.

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    ★ Reviews

    See what our customers say.

    55 reviews

    chair is awesome, however, back rest material is wearing very quickly, slight rubbing on belt

    Salli Sway
    Great purchase

    Amazing purchase, great customer service, quick delivery time and answered all my questions. I'm surprised at how great the wheels slide on the floor and how much better my posture is.

    Thanks Stephanie, glad you are loving it.
    My spine thanks you

    I am really feeling the benefits of the seat. I have stuffed neck and shoulder problems for years and am feeling that I am gaining benefit from sitting better at my office virtually every day. I highly recommend this chair to anyone who works at a desk but don't wait until you are desperate. Do it before the troubles start!

    Thanks for the great review Kristine. Yes - you are absolutely correct, prevention is better than cure.
    A stunning product

    From the first point of contact through to delivery of the chair, your service and communication was amazing. Nothing was too much bother and the quality of the chair is everything that was promised. Now looking forward to becoming very good friends with my Saddle Seat. I am expecting this to take time while the body adjusts to a new way of sitting but already I can feel my back re-aligning while working at my desk. Thank you for a wonderful product.

    Thanks Jeni, it will keep getter better and better!
    Everything I hoped for!

    I am a remedial massage therapist and needed a chair that moved quietly over a hard floor without the normal clatter of plastic castors. I purchased my Salli chair with the optional inline castors which are whisper quiet and glide effortlessly. I also upgraded to a comfy red leather seat which makes the chair look fast even when it isn’t moving! Customer service was sensational. Excellent buying experience. Highly recommend Salli chairs.

    Thanks for the great review Gary - keep on rollin' !