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    Lifetime Structural Guarantee

    Salli Lifetime Structural Guarantee

    A chair for life.....

    Here at Salli Australia we believe that a Salli chair is "a chair for life". We believe in the quality of our products and we stand behind them.

    This also has an important environmental angle - we have all seen plenty of cheap chairs on the kerbside waiting to go to landfill - purchasing a high quality chair with readily available spare parts goes a long way to reducing this.




    Effective July 1, 2019, Salli Australia warrants that the chairs it sells, and all components thereof, shall be free from defects in workmanship or materials. This guarantee provided by Salli Australia is in addition to the standard warranty provided by Salli Systems which can be seen here.

    First and foremost, our goods come with guarantees that cannot be excluded under Australian Consumer Law.

    Except for components specifically excluded and itemised below, for the life of the product, Salli Australia shall, at its option, repair or replace any chair, or component thereof, that proves defective.

    This warranty is effective for as long as the original retail purchaser owns the product. This warranty terminates when the original retail purchaser sells or otherwise transfers the product to any other person.

    Warranty Period Items covered
    Lifetime Steel seat structure and sway/tilt mechanisms for all chairs excluding Light models
    10 years Gas springs, metal bases, genuine leather upholstery, inline castors
    5 years Standard PU vinyl upholstery, standard castors, nylon/plastic bases.
    2 years Light model polyurethane seat, accessories such as arms, backrest/stretching support etc

    In the unlikely event you should require remedy under this warranty, simply locate the serial number on the chair and contact Salli Australia at sales@salli.com.au to begin the process. Salli Australia will, at your option, either send the necessary replacement to you at no cost, or arrange a courier to collect the part in question for repair (at your cost, we will pay return shipping).

    Damage, which in Salli Australias sole judgement, is the result of contact with adjacent furniture, falls, chemical damage, excessive abrasion, or normal wear is expressly excluded from this warranty. Except as herein stated, Salli Australia shall not be liable for any damages or for the breach of any warranty, expressed or implied, or for any other obligation or liability on the account of the products covered by this warranty.

    Salli Australia reserve the right to update this warranty at any time without notice.

    ★ Reviews

    See what our customers say.

    52 reviews
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    Everything I hoped for!

    I am a remedial massage therapist and needed a chair that moved quietly over a hard floor without the normal clatter of plastic castors. I purchased my Salli chair with the optional inline castors which are whisper quiet and glide effortlessly. I also upgraded to a comfy red leather seat which makes the chair look fast even when it isn’t moving! Customer service was sensational. Excellent buying experience. Highly recommend Salli chairs.

    Thanks for the great review Gary - keep on rollin' !
    Great quality

    I love this chair, I’m a tattooist and was struggling with lower back pain really badly for years. I’ve been using this chair for a few months now and it’s amazing the difference it’s made to my posture, I don’t get any pain at all anymore. I cannot recommend it enough,

    Fantastic to hear! Thanks for the great review.
    Rollerblade/Inline style castors

    awesome, got product straight away and they are great to use, had no problems with them at all

    Excellent!
    A long awaited solution

    I have tried various other options over time but the Salli Swayfit Saddle Seat has provided me with an active, ergonomic and comfortable solution to the hours I spend at my desk. After initial adjustment period my body has adapted and embraced my new way of working, alternating between sitting on Salli and standing. Thankyou for a beautifully crafted and clever solution

    Thanks so much for the great review! It sounds like you are using Salli perfectly and in return it is treating you well :)

    Love my salli saddle chair so comfortable 🥰

    Awesome!